In the event that any goods need to be returned to Care & Independence, below is information detailing our Returns Policy & Procedure.
Sometimes you may need to return your order as you feel it is unsuitable, the wrong size or you have just changed your mind. We are happy to offer a refund if the product is returned to us, unused and in its original condition with its tags attached within 90 days.
In the unlikely event that your standard or modified product becomes faulty, please contact us as soon as possible to discuss. We may require photographs of the fault or for the product to be returned for investigation.
Over the course of your products life, it may be necessary to have it repaired or amended. We are happy to accept the return of standard and modified products for this. (Charges will apply)